Terms & Conditions

The short of it:

We are very grateful that you would do business with us and do everything we can to give you a good experience. We send your order as quickly as possible, honor our agreements and will always be ready with good answers to any question you might have. Shopping with us is safe and simple!

The long version:

Dapper operates under Norwegian Law. By shopping with us, you accept the following agreement between you as a buyer and us as a seller:

The agreement

The agreement between buyer and seller consists of the information the seller provides about the purchase in the webshop (including any information regarding the nature of the commodity, quantity, quality, other characteristics, price and delivery terms), any direct correspondence between the parties as well as the terms stated in this agreement. Should there be any conflict between the information provided by the seller in the webshop, their direct communication and/or the terms stated in this agreement, the direct communication and the information provided in the webshop takes precedence over these general terms inasmuch as they do not run counter to current law.

The parties

Company name: Dapper Barbershop AS

VAT number: 997 295 862 MVA

Address (shop): Nordre gate 13, 0551 Oslo

Address (office): Mølleparken 4, 0459 Oslo

E-mail: hello@dapperoslo.com

Phone: +47 24 07 77 10

Buyer is whichever person places the order.

Prices and shipping charges

All prices are stated in Euro (EUR), exclusive Norwegian VAT and shipping charges. Any order sent out of Norway will have all duties and taxes incurred in the recipient country pre-paid trough DHL, as reflected in the Shipping charges. No surprises - you only pay the price of the items plus shipping.

Delivery times

Orders are normally sent within 1-2 weekdays. In some cases we must allow for 1-2 days extra. However, we do everything in our power to dispatch orders as quickly as possible and enjoy a reputation of quick shipping. All orders are sent directly from our warehouse in Oslo.

After dispatch, the delivery time itself is handled by our shipping agent - nominally 1-3 days dependent on territory.

Payment and security

We use best-practice payment vendors PayPal and Stripe to handle transactions and do not store any of your payment information ourselves. The entirety of the webshop is also encrypted through SSL for an additional layer of security.

Credit card payment

Our credit card solution is supplied by Stripe and fulfills the strictest security criteria. Your 16-digit card number goes directly to Stripe's secure server, not to us, meaning that Dapper does not have access to your card number or any other sensitive payment information.

When ordering from us the due amount is immediately reserved on your bank account, but does not actually leave the account until we send the order.

Paypal

You can pay with your PayPal account or with your payment card through PayPal if you do not already have an account. PayPal is one of the global leaders in online payment transactions.

Personal data

Any personal information we solicit from you upon registering your account will only be used for the distribution of goods and to send you information from our webshop. We process only the personal data you freely provide us and which are necessary for us to fulfill our obligations to you as our customer. You have the right to be informed of any personal details we possess about you upon request and to have this data deleted. We will never sell e-mail addresses or other personal information to any third party.

We reserve the right to deny any order. All personal information you provide must be internally consistent (name, phone number, address) for the order to be approved by our shop system. Deliberate offenses such as fake order placements, attempted fraud, forgeries or other criminal acts will be reported to the relevant authorities.

Thanks for shopping with us!

 

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