Shipping & Returns

Dapper Oslo ships with DHL Express. We do our best to ship as quickly as possible and your order is usually sent from our store within 1-2 business days.

Shipping Costs

SWEDEN & DENMARK
Express (1 day): €15

EUROPEAN UNION
Express (1–2 days): €25

EUROPE (NON-EU)
Express (2–3 days): €30

UNITED STATES
Express (2–3 days): €35

WORLDWIDE
Express (2–3 days): €40

Norway: Please order at Dapper.no

Duty pre-paid

In order to ensure the best possible purchasing experience for you, we have partnered with DHL to pre-pay all customs duties and taxes. The price you pay to us is the final price, nice and simple. This also ensures quick delivery and no delays due to customs processing.

Returns

To return an item, please contact us at hello@dapperoslo.com

  • New, unworn items which are in their original packaging with all original tags attached may be returned to Dapper Oslo within 14 days of receipt for refund or exchange (subject to stock availability).
  • Refunds will be issued via original payment method within two weeks of our receipt of the item(s).
  • Shoes returned without their original box and packaging cannot be accepted.
  • The return of defective or damaged items will only be accepted if the item was defective or damaged upon receipt.
  • Sale items are subject to our standard return policy.

We strongly advise you to check items thoroughly upon receipt before removing any attached tags, or disposing of any original packaging. Please notify us immediately by email if you receive any item which is defective, damaged or missing original tags/packaging.

If you wish to return an item, you can either ship it back to us with the carrier of your choice, or contact us to purchase a DHL return label for €20. We recommend that you return any items with a trackable shipping method as we cannot be responsible for untracked returns not arriving.

Thank you!

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